Shipping Policy – House Furnishing UK

At House Furniture – Furniture Store UK, we strive to deliver your furniture purchases efficiently and reliably. Please review our shipping policy below.

Dispatch and Delivery Timeframe

We aim to dispatch all orders within 2 to 3 business days from the date of order confirmation. Once your order has been dispatched, the estimated delivery time is also 2 to 3 business days.

Therefore, you can typically expect to receive your order within 2 to 4 business days from the date of purchase.

Please note that these timeframes are estimates and may vary due to factors beyond our control, such as:

  • Product Availability: While we make every effort to keep our inventory up-to-date, occasional stock fluctuations may occur. If an item is temporarily out of stock, we will notify you as soon as possible with an estimated delivery timeframe.
  • Shipping Destination: Delivery times may vary slightly depending on your exact location.
  • External Factors: Unforeseen circumstances such as weather conditions, transportation delays or public holidays may impact delivery times.

Shipping Charges

  • Zoned Shipping: Shipping costs vary depending on the specific delivery zone. The applicable shipping charges for your address will be calculated and displayed at checkout.

Shipping Methods

We partner with reputable courier services to ensure the safe and timely delivery of your furniture. The specific courier used for your order may vary depending on the size and weight of your items and your delivery location.

Delivery Process

  • Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information (if available) so you can monitor the progress of your delivery.
  • Deliveries are typically made during standard business hours [Monday to Saturday, 9:00 AM to 11:00 PM].
  • Important: Please ensure that someone is available at the delivery address to receive and sign for the order. For larger items, the delivery may require more than one person to assist.
  • “Our standard delivery service includes delivery to your doorstep. Please note that our delivery personnel are not responsible for carrying items inside your premises unless specifically arranged and may incur additional charges.”

Order Tracking

If tracking is available for your chosen shipping method, you will find the tracking number and a link to the courier’s website in your shipping confirmation email. You can use this information to track the status of your delivery online or you can directly Call us.

Shipping Restrictions

  • Some remote or difficult-to-access areas may experience longer delivery times or incur additional shipping charges. We will contact you if this applies to your order.

Lost or Damaged Shipments

While we take utmost care in packaging your order, unforeseen circumstances during transit can sometimes lead to loss or damage.

  • Damaged Items: If you receive a visibly damaged package, please make a note of it with the delivery driver and contact us immediately within 24 hours of receiving the delivery, as per our Returns and Refunds Policy. Please provide photos of the damage to the packaging and the product.
  • Lost Shipments: If your order has not arrived within the estimated timeframe, please contact us and we will initiate an investigation with the shipping carrier.

Contact Us

If you have any questions regarding our shipping policy, please do not hesitate to contact us at:

  • Email: sales@housefurnishing.uk
  • WhatsApp: 07868772876

We appreciate your business and are committed to ensuring your furniture arrives safely and on time.

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